RETURNS

We are offering 30-DAY FREE RETURNS, FREE EXCHANGES, and STORE CREDIT options.

To start a refund, please click on the link below:

START A RETURN

Return Policy:

  • Merchandise must be returned within 30 days of date of receipt.

  • Merchandise must not be worn, altered, or washed.

  • Merchandise must have all tags attached and be returned in original packaging.

  • Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.

Items That Can't Be Returned:

  • Final Sale items may not be returned.

  • All dog treats, some of grooming products (like brushes and toothbrushes), merchandise like tick removal devices and collars, are not eligible for refunds or exchanges.

Questions?

If you experience any issues with processing your return, please email us at support@bowtiepetclub.com and we will respond within 24 hours.